Frequently asked questions
Most frequent questions and answers
How long will delivery take?
Our Jocks of the Bushveld are made to order.
Your tailored underwear will arrive in 5-10 working days.
What are the delivery charges for orders from the Online Shop?
Free delivery for orders over R650 (SA only)
R95 shipping charge for orders less than R650
We deliver nationwide using The Courier Guy
I need help with sizing
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Which payment methods are accepted in the Online Shop?
We currently accept direct EFT and Credit Card payments via Payfast, Snap scan ,Zapper and instant EFT.
How secure is shopping in the Online Shop? Is my data protected?
Payfast is a trusted merchant in South Africa and handles all transaction and security on their website. If you choose to do an EFT payment none of your card details are entered onto our system, and is secure. We also do not share any information from your profile without your consent.
Return Policy
We only accept returns that have manufacturing faults. So, please measure and select your size carefully when making your purchase! See sizing guide above. Unfortunately, we do not offer refunds or credits.